Accessibility statement

Our commitment

PRACHSO is used by fleet owners at a desk, munshis on an office computer, and drivers on a basic Android phone at a checkpoint. We want every one of them to be able to read their dates and act on them, whatever their eyesight, hearing, motor ability, language or device.

The standard we work to

We design and test prachso.xyz and the PRACHSO app against the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, which is also the basis of the Guidelines for Indian Government Websites and of IS 17802.

What we do

• Text and controls meet AA colour contrast, and status is never shown by colour alone: every valid, due or expired date also carries a word.
• Every page works with a keyboard, with a visible focus outline.
• Pages are built with headings, labels and landmarks that screen readers announce.
• Forms say what went wrong under the field that needs fixing.
• Animations are short and respect the reduced-motion setting on your device.
• Pages work at 360 pixels wide and when zoomed to 200 percent.
• WhatsApp reminders go out in 10 Indian languages, so drivers read them in the language they choose.
• The Roadside Pack opens in any phone browser with no app to install and no login.

Known limitations

• Uploaded document scans are images. We read the dates from the registry so they are available as text, but the scan itself is not readable by a screen reader.
• The website is in English. The PRACHSO app and reminders are available in more languages.

Report a barrier

If something on prachso.xyz or in the app is hard to use, write to support@prachso.xyz with the page and what happened. We reply within 2 working days and tell you when it is fixed. If you need information in a different format, ask and we will provide it.